Question 1

Which extraction machines do you stock parts for?

Accepted Answer

The store carries replacement parts and consumables for Decimal extraction systems. Shop by Machine covers the 5.HX, 15.HX and 40.HX hydrocarbon extractors, the 20.EX and 40.EX ethanol centrifuges, the 20.LE, 40.LEG and 100.C CO2 systems, the legacy 200.C, and the Delta CUP-15 and CUP-30 processing units. Select your system to see the parts listed as compatible with it, or browse by category if you already know the part type you need.

Question 2

Are these OEM parts or aftermarket replacements?

Accepted Answer

They are OEM replacement parts — the components specified for Decimal systems rather than third-party equivalents — stocked alongside consumables such as biomass bags and filter media. Documentation is available where applicable, which matters if your facility references component records in its qualification protocols.

Question 3

What filter media do you carry?

Accepted Answer

The filter media range covers CRAC activated carbon and T5 bentonite clay for color remediation and impurity removal during post-processing, sintered stainless filter discs, and filter papers. Each listing carries the figures published for that item — mesh size for the activated carbon, micron rating and diameter for the sintered discs — so you can match what your process already uses.

Question 4

What sizes do biomass bags come in?

Accepted Answer

Biomass extraction bags are listed in 5 lb, 15 lb and 40 lb capacities in nylon mesh, and are sold in multi-packs. Each listing states its capacity, micron rating and pack size, so you can match the bag to your run size rather than guessing from the category name.

Question 5

How do I find the right part for my machine?

Accepted Answer

Start from Shop by Machine and select your system; the catalog then shows only the parts listed as compatible with it. If you already know the component type, browse by category instead — gaskets and seals, filters and filter media, valves and fittings, sensors and gauges, pumps and motors, heating and cooling, electrical components, clamps and hardware, hoses, consumables and accessories. Search matches part names, descriptions and SKUs, and our parts specialists can identify a component if you are not sure which one you need.

Question 6

How is shipping calculated, and what if I need to return a part?

Accepted Answer

Parts orders ship from our facility in Canby, Oregon. Shipping is calculated at checkout from the weight, dimensions and destination of your order through UPS, FedEx or USPS, with no separate handling fee. A return needs a return authorization from the parts team before anything is sent back, and the full conditions — including which items cannot be returned — are set out in our shipping and refund policies.

Parts & Supplies Store